Mar 25: Nuisance marketing calls
Follow through with me here.
Marketing calls to individuals on the telephone preference service are illegal. Our fixed-line phone companies (BT, for example) know who just called us. Why, when we get a nuisance call can we not simply pick up the phone and dial a 5-digit code which allows us to report the last call as a nuisance? That would seem to work on a lot of levels: consumers often don't know where the caller is coming from, and shouldn't have to do a lot of work to report these cases. In addition, numbers are often withheld, or the message is recorded. I wouldn't even mind answering, say, three questions about the call by pressing keys on my keypad if it helped with the investigation of this callers.
Sadly, I suspect that phone companies want to make revenue whoever is making the call, whether it bothers the recipient or not.
Marketing calls to individuals on the telephone preference service are illegal. Our fixed-line phone companies (BT, for example) know who just called us. Why, when we get a nuisance call can we not simply pick up the phone and dial a 5-digit code which allows us to report the last call as a nuisance? That would seem to work on a lot of levels: consumers often don't know where the caller is coming from, and shouldn't have to do a lot of work to report these cases. In addition, numbers are often withheld, or the message is recorded. I wouldn't even mind answering, say, three questions about the call by pressing keys on my keypad if it helped with the investigation of this callers.
Sadly, I suspect that phone companies want to make revenue whoever is making the call, whether it bothers the recipient or not.
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